Returns & Exchanges

At KAVU, we want to ensure your gear is ready for your next adventure; if you aren't completely satisfied, you can return or exchange your items within 30 days of purchase. All products must be in original, unworn condition with tags attached to be eligible for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email to ensure your package is tracked correctly.

3

Package Your Gear

Securely pack your items in the original packaging if possible, ensuring all original tags are still attached and the return slip is included inside.

4

Drop Off and Track

Drop your package off at any authorized carrier location and keep your tracking number handy; we will process your refund within 7-10 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing